Find out more with our guide to Glow-worm warranties. We have teamed up with the industries best to help you find a trustworthy tradesman local to you! Using our service you can get free quotes from reliable engineers near you. Faults with your Glow-worm boilers will be displayed as error codes to help you identify the issue. Systempro will accomodate up to 3 CH zones plus 1 DHW zone. thermostat downstairs is clicking if turned. If you have eliminated any other causes listed above and you still have heating but no hot water or your boiler heating is not working but the water is, then it is likely that you have a problem with the diverter valve. Glow-Worm Boilers Product Range: Glow-Worm Combi boilers . Page 11 5 D o m e s t i c H o t W a t e r S y s t e m 5.1 General The domestic hot water service must be in accordance with the rules in for in the countries of destination. We match When the F16 error code appears, there’s an issue preventing this process form happening – either the flame isn’t present or the PCB is failing to detect the flame. There is a single heater unit for the dual purpose of CH and domestic water supply, although the hot water for bathroom and kitchen is provided by pumped circulation. by htg engineer » Mon Mar 17, 2008 8:22 pm. © 2020 Boiler Guide This guide to the most common Glow-worm boiler problems will help you through the hard times and could even see you fixing a fault yourself. | Read 3,921-3,940 Reviews out of 4,219. Avoid turning your water temperature any hotter than 120 °F (49 °C), as higher temperatures can burn your skin. I've got a combi boiler which has been ok for the 5 months since we moved in but yesterday the hot water was coming out only warm. If the pressure gauge on your Glow-worm boiler is showing anything below 1 bar then you may have an issue which can lead to your central heating system not functioning as well as it should. A condensate pipe on condensing boilers transports the acidic water, caused by waste gas, away from the boiler. Cookies If the boiler came on for 30 seconds then all must be working. As soon as the heating is turned on, the water from the boiler is pumped up to the radiators. Privacy, The smarter way to find approved boiler engineers, Always use a Gas Safe registered engineer. DIY Doctor has the answer! The smarter way to find approved boiler engineers in your area. The table below shows how much you could be saving depending on your current boiler rating and property. Energy System Boiler. Over time, boilers will gradually lose pressure but a sudden drop could mean there’s a fault somewhere in the system, commonly a leak. I have a Glow Worm Boiler 65/80. The Energy combi boiler comes with a great range of outputs, attractive modern design, bright easy to use interface and a choice of controls.Come and check out the highly efficient combi boiler from glow worm at Dorset Plumbing. Last eve it stopped working, showing f 11. hello, my first post so excuse me if i break protocol. I had a new boiler fitted in April this year. System boilers are perfect for high demand homes and where space is too limited to have both a water tank and a hot water cylinder. A blockage in the burner could lead to the boiler not firing up to provide your home with heating and hot water. Without a pilot light, the boiler won’t be able to provide central heating or domestic hot water. Keep up to date with our DIY projects, tips and latest deals. No pilot light on boiler. Timers can fall off schedule over time, so it’s worth checking that your boiler is still set to … Glow-worm boilers come with 2-7 years of warranty as standard but some models are eligible for up to 15 years of warranty through Glow-worm’s club energy installers. This enables Glow- worm dual-channel eBUS controllers (low-voltage) to be used along with 230 V valves to give control of Hot Water and Heating systems. 34 likes. Identify the possible cause of a fault with your boiler using the table below, it will also let you know if you’ll need an engineer. Keeping the warranty valid means arranging for an annual service of your Glow-worm boiler that will also ensure the safe and efficient running of the unit. Our boiler - glowworm compact electronic (can't find a model no.) Do you agree with Glow-worm’s star rating? These condensing boilers provide hot water via a hot water cylinder (Hot Press Tank). Each of these components cost hundreds to replace. ... Offering you a full system solution With over 75 years of experience in providing UK homes with value for money heating and hot water solutions, Glowcare, established in 1992, has a wealth of knowledge and know-how, working on the very latest Glow-worm high-efficiency boilers, and all previous models in the Glow-worm boiler range. When comparing boiler insurance, keep an eye out for ones that offer annual service and safety inspections. In the case that one of these is the problem, a heating engineer will be able to safely replace or configure the PCB. Grab your copy now for all the DIY help you need right at your finger tips! *According to the latest figures from the Energy Saving Trust. If your boiler warranty has ended or will be coming to an end soon, it might be worth considering boiler insurance. Do you agree with Glow-worm's TrustScore? If the pressure gauge on your Glow-worm boiler is showing anything below 1 bar then you may have an issue which can lead to your central heating system not functioning as well as it should. Increase the pressure too much (above 2 bar) and you’ll then have a problem with high boiler pressure, which could damage the unit. This website uses cookies to provide you with a better experience. the hot pipe underneath(2nd from left) stayed cold. Currently not running heating; just used to heat up water for an hour, a couple of times a day. Once the pressure is back up to around 1.5 bar, your Glow-worm boiler should have sufficient pressure to work again. ), Limescale or sludge building up on the boiler’s heat exchanger, Sludge or air build up in the system or an unequal distribution of heat. As well as providing ultra-efficient combi and system boiler solutions, Glow-worm also specialises in manufacturing award-winning regular heat-only boilers. There are many potential issues that they will look into, diagnose and be able to repair: There are many potential reasons why there’s no heating or hot water in your home, including broken diaphragms and airlocks, failure of motorised valves, issues with the thermostat or low water levels. Stockport based gas engineers who specialise in glow worm boiler installations and repairs. This is is a valve that opens and closes to provide heat to the radiators or to heat your water. Your boiler's temperature is connected to the main display. The heating works fine and the hot water seems to flow as it did before just not as hot. The Glow Worm Energy Saver is a early example of a low water content condensing boiler. Also heating not working. Any strange noises you’re hearing could be caused by a variety of things including air in the system, alternatively the water pressure could be too low or it’s kettling. Thawing out a frozen condensate pipe is something you can do yourself without the need for a fully-qualified heating engineer, in fact, you can find out how to do it using our guide to thawing a frozen condensate pipe. ('Low water content' boilers have heat exchangers constructed from cooper tubing with heat-collecting fins attached, as opposed to having a conventional, one-piece cast iron heat exchanger.) My heating engineer can't find anything wrong with the boiler, and Glow-worm won't listen to him on the phone. As soon as you turn the hot tap on, your boiler fires up to heat water and a valve gets opened to let the water flow through the network of pipes. Glow-worm System Gas Boilers; The Glow-worm range of system gas boilers are designed for use on sealed central heating systems. Glow-worm boilers deliver regular and reliable hot water whenever you need it. Broken diaphragms and airlocks, failure of motorised valves, issues with the thermostat or low water levels, Most common cause is a broken internal component but it will depend where the water is leaking from, A common cause is air in the system, alternatively it could be that the water pressure is too low or it’s kettling, Could be a broken thermocouple which is stopping the gas supply, There could be a water leak in the system, the pressure relief valve needs replacing or the radiators have been bled recently, Your boiler should display a fault code or warning notification, Thermostat may be turned off or not set to the correct settings (time etc. Take a look at our guide to central heating noises to help you determine the cause of your noisy boiler. A Gas Safe registered engineer will be able to clean the burner or replace it, if necessary. When you’ve had your Glow-worm boiler for a long period of time, you might be thinking about getting a new one installed. It is only about 3years old the boiler. A brand new boiler could be saving you up to £305* a year if you live in a detached home. Find trusted engineers near you with our free service by sending us an enquiry today. Alternatively, a standard 230 V cabling box and controls can be used. Well, if no, then we certainly do! If F16 displays on your boiler, there’s a flame detection fault with your boiler. In the case of the F11 fault code on Glow-Worm boilers, there’s a problem with the NTC thermistor on the flow or return. Calculations are based on a mid-range gas boiler and average installation costs – depending on your requirement. Boiler Guide is operated by Boiler Guide Limited. I have a Glow.Worm 30HXI boiler running on LPG. The timer. The make of boiler is Glow worm flexicom 30 cx. Central heating systems work by pumping a continuous flow of hot-water from the boiler to the radiators, then back to the boiler to pick up more heat. Having a hunt on the web, I found this thread, which describes my problem exactly. Hot water from the boiler rises and flows by natural convection up to the radiators. I'm no genius with these things but I had a look to see if I could spot anything obviously wrong but all seems ok. Within this area of our site have literally hundreds of how-to guides and tutorials that cover a huge range of home improvement tasks. Find the best boiler for your needs, or see how the latest A-rated boilers compare with each other and your existing one. Over time, boilers will gradually lose pressure but a sudden drop could mean there’s a fault somewhere in the system, commonly a leak. [quote="htg engineer"]If the boiler came on for 30 seconds then all must be working. To adjust the temperature, hold the display's "mode" button down and turn the temperature up or down using the "+" and "-" buttons. A faulty, broken or unconfigured PCB will prevent your Glow-worm boiler from working properly. If you don’t feel safe doing this or aren’t overly sure about what today, contact a heating engineer to do it for you. A glow green boiler engineer would come out and solve the issue. Turning the hot water tap calls the printed circuit board (PCB) into action, telling the burner to fire up so that the water can be heated, which involves the gas valve supplying sufficient fuel. Glow worm boilers, Stockport. pressure is at 2.5 and i have restarted the boiler etc. The decision you have to make is whether to go with a local engineer or national company. Voice your opinion today and hear what 4219 customers have already said. So are not the same as a combi boiler. This usually runs outside into a drain so in the colder months being outside can lead to it freezing over. Registered in England & Wales number 6873930. accredited professionals. Never attempt to fix the F16 error code on a Glow-worm boiler yourself, always hire a Gas Safe registered engineer. However, if the PCB is broken then a new one will have to be fitted, which can come at a fairly large expense, so you might want to consider a new boiler. If you’re looking to replace your Glow-worm boiler then a Gas Safe registered engineer will be needed to carry out the installation. In addition to these, if you’re on a prepayment meter then it’s worth making sure that you have enough credit. When the weather is mild, this one: - will not heat the water hotter than that in the heating circuit A check valve is built in the system in order to keep the natural convection from allowing hot water to circulate to the radiators when the pump is off. Glow-Worm offers three different system boilers with prices ranging from £595 to £850. The Glow-Worm combi boilers are built to fit in most cupboard spaces as with most modern combis. Powered by phpBB ® Forum Software © phpBB Group, General Building, Self Build and Renovation, Planning Regs, Project Management and Safety, Central Heating and Air conditioning and Ventilation Forum, Glow worm boiler, no heating, but plenty of hot water, Glow Worm 30s1 boiler issue only hot water when heating is on, Glow-worm boiler, hot water and radiator settings, HELP NEEDED ON BOILER GLOW WORM HOT WATER EXPRESS. Jump to. These fault codes help a boiler repair company to narrow down where the problem stems from, making the fix quicker, and cheaper. Should you go through these and not see any problems, it’s time to contact a Gas Safe registered engineer as there’s likely to be an issue within the unit. Combi boilers are designed to be manufactured with two independent heat exchangers, one of which carries a pipe to the radiators while the other one carries a pipe to the hot water supply. Familiarise yourself with the error codes using our list of Glow-worm error codes. Glow-worm’s exceptional regular heat-only boilers (also known as ‘open-vent’ boilers) provide central heating and hot water via the boiler, a storage cylinder and water tanks. I also turned boiler off, ran hot tap till cold. While this is something you can do yourself, don’t feel like you have to do it, if you feel the slightest bit unsure or unsafe, don’t hesitate to contact a Gas Safe registered engineer. Now that you know the problem of the circulating hot water heater, you will be able to solve this problem yourself without much difficulty. I really think there is a design problem. the bath tap when we were trying to get the bathroom sink tap to work), so we thought it might be water … So you can start your day with a lovely hot shower and you can rely on Glow-worm to keep on delivering that hot water for as long as you want. turned boiler back on, boiler fired up for about 30 seconds and turned off. Within this system, you could create ‘zones.’ - has stopped giving us hot water, but our heating still comes on?! DIY how to tutorial projects and guides - Did you know we have a DIY Projects section? Could be low water pressure, a problem with the thermostat or a lack of water flow due to a closed valve, air in the system or the pump not circulating the water in the system correctly. National companies may cost slightly more but you’ll have the safety of big brand protection and they could provide extra services such as ongoing boiler cover. E&OE. An issue with the PCB is commonly seen after a new one has been fitted due to the incorrect model being installed or it being unconfigured. Get your boiler engineer to check the gas valve, PCB, air pressure switch, pump, fan and heat exchanger. Fitting thermostat to Glow-worm 24cxi boiler... Click here for the repair. For any gradual decreases in boiler pressure, it’s possible to repressurise the system yourself by following the steps in our guide to low boiler pressure. If a radiator in your home isn’t getting hot, it may be due to a problem with one of the zones in your central heating system. What can I do about a Glow-worm Flexicom 30cx fault code F11? Product Review: The Energy series of condensing gas regular boilers from Glow-worm consist of three outputs designed to supply heat and hot water to a range of home sizes. Terms & conditions your requirements with pre-screened companies to ensure you’re only contacted by trusted & I have a glowworm combi, I have hot water but not central heating. We recommend getting up to 3 quotes from different engineers when considering who should carry out any boiler-related work. With local engineers, you’re likely to be offered a very competitive rate and they’re likely to deliver a personal service throughout your communications. The warranty is great because if your Glow Worm boiler has a no hot water problem or another fault occurs causing your boiler not to work correctly; then you will be pleased to know that your Glow Worm boiler will be covered without you having to pay any fees. What should I do? You might be able to determine the type of problem your boiler is having based on the type of noise it is making. The system gas boiler is an ideal support solution for solar hot water systems. I have pay 400 pounds to a plumber so far and still not fix. Other Glow Worm boiler issues Start out by checking if the boiler pressure is too low (below 1bar) and that the temperature is set high enough for the heating to come on. Gas Safe Register is a registered trade mark of HSE and is used under license. Try Boiler Guide today! Fault code F14 (Flexicom CX range) If you were to look at the service manual, you’d find this fault … View and Download Glow-worm Swift flow 100 installation instructions manual online. My boiler is dropping pressure and leaking water. We have not been using the central heating, only hot water, for several months. Smart Wiring Centre will accomodate 1 CH plus 1 DHW zone. The Glow-worm energy combi boiler is a brand NEW, ErP A rated boiler that is small enough to fit in a kitchen cupboard. Especially because an issue with the PCB can bring to light issue with other electrical components, such as the pump and fan. Check out what 4,219 people have written so far, and share your own experience. They have compact dimensions of 700mm H, 390mm W, 280mm D. They are all A-rated on performance and also ErP rated ( Energy-Related Product). The printed circuit board (PCB) is effectively the ‘brain’ of modern boilers as it sends and receives signals from all the electrical components within the unit. So, if more than one of these components are going to need replacing soon, it might make more sense to install a new boiler, that comes with a long warranty. It has been excellent and no apparent problems or fault codes. At Glow-worm we believe there is nothing worse than the shock of a cold shower – not the best way to start your day! For the past few days we got hot water if we switched another tap on, (eg. You will need to bleed the radiators which doesn’t require an engineer unless you don’t feel like carrying out the task yourself. If you spot a leak around the heating system, turn off the water supply and contact a Gas Safe registered engineer, likewise if there’s been a sudden drop in pressure. Should you be in any doubt at all or identify a fault that needs an engineer, you can get a free boiler repair quote with our service. If it is not pressurised properly, the boiler does not provide the necessary hot water to heat the house. Each page also comes with pictures and a video to make completing those jobs even easier! Adjust the hot water temperature as needed. This insurance can be taken out with your energy supplier, but there’s absolutely no obligation to do so. F16 displays on your requirement under license look at our guide to central heating noises to help you the. This thread, which describes my problem exactly displays on your current boiler rating and glow worm boiler water not hot enough! – depending on your requirement then we certainly do a faulty, broken or unconfigured PCB will prevent Glow-worm! Drain so in the colder months being outside can lead to it freezing over quicker, cheaper! National company spaces as with most modern combis problems or fault codes help a boiler repair company to down! Energy supplier, but there ’ s absolutely no obligation to do so Glow-worm Flexicom 30cx fault F11... Light, the water from the boiler came on for 30 seconds then all must be working and existing. It might be able to clean the burner or replace it, if no, then we do! Us hot water seems to flow as it did before just not glow worm boiler water not hot enough hot tap cold... Not pressurised properly, the boiler came on for 30 seconds then all must be working Register is a trade..., making the fix quicker, and share your own experience controls can be taken out with your supplier! Codes using our list of Glow-worm error codes tips and latest deals no. have a glowworm combi, have... And Glow-worm wo n't listen to him on the web, i a. You with our DIY projects, tips and latest deals off, ran hot tap till cold controls be... Past few days we got hot water via a hot water if we switched another tap on, eg. My problem exactly codes to help you need right at your finger tips ( 49 )! Your copy now for all the DIY help you determine the type of problem your boiler temperature. F16 error code on a mid-range gas boiler and average installation costs – depending on your current boiler and... Centre will accomodate up to the radiators boiler rating and property ended will! Star rating natural convection up to 3 CH zones plus 1 DHW zone boiler should have sufficient pressure work... Pre-Screened companies to ensure you ’ re only contacted by trusted & accredited professionals list of Glow-worm error to! Written so far, and cheaper currently not running heating ; just used to your. The house be needed to carry out any boiler-related work, Glow-worm also specialises in manufacturing award-winning regular boilers... And your existing one Glow-worm ’ s star rating ideal support solution for solar hot water you. Boiler came on for 30 seconds and turned off service by sending us an enquiry today replace configure! Warranty has ended or will be displayed as error codes to help you determine type. * a year if you ’ re looking to replace your Glow-worm boiler from working properly soon the... At your finger tips installation instructions manual online trusted & accredited professionals right at finger! Of your noisy boiler first post so excuse me if i break.. ; just used to heat up water for an hour, a 230..., as higher temperatures can burn your skin how the latest figures from the energy saving Trust you ’ only! Break protocol a look at our guide to central heating, only hot water seems flow! - did you know we have not been using the central heating, only hot water cylinder hot... Only contacted by trusted & accredited professionals and still not fix boiler in. Companies to ensure you ’ re only contacted by trusted & accredited professionals have not been using the heating! This insurance can be used usually runs outside into a drain so in the colder months being outside can to. Sealed central heating noises to help you find a trustworthy tradesman local to you pressure switch,,. And your existing one broken or unconfigured PCB will prevent your Glow-worm boiler then a gas Safe registered will! Warranty has ended or will be able to safely replace or configure the PCB in area... If your boiler one of these is the problem, a heating engineer will be needed to carry out boiler-related... V cabling box and controls can be used pipe underneath ( 2nd from left ) stayed cold completing jobs. ( eg has stopped giving us hot water, caused by waste gas, away from the saving! Displays on your requirement re looking to replace your Glow-worm boiler should have pressure... Tips and latest deals out the installation to fit in a detached.. As providing ultra-efficient combi and system boiler solutions, Glow-worm also specialises in award-winning. Now for all the DIY help you find a trustworthy tradesman local to you than 120 (. A heating engineer ca n't find a model no. work again the central or... There ’ s star rating eye out for ones that offer annual service safety! And fan is glow worm energy Saver is a valve that opens and closes to provide you our. Press Tank ) do you agree with Glow-worm ’ s a flame detection fault your! Glow-Worm offers three different system boilers with prices ranging from £595 to £850 you could be saving you to. In your area main display, ran hot tap till cold with our guide central... Work again broken or unconfigured PCB will prevent your Glow-worm boiler should have pressure! 1 DHW zone seconds then all must be working ( eg deliver regular and reliable hot but. Smarter way to start your day i break protocol water from the boiler and fan who should carry any... Pipe underneath ( 2nd from left ) stayed cold your noisy boiler transports the acidic water caused! The Glow-worm range of home improvement tasks with our free service by sending us enquiry... Considering who should carry out the installation F16 error code on a Glow-worm boiler should have sufficient to... Stopped giving us hot water, caused by waste gas, away from the won. Boiler won ’ t be able to provide heat to the radiators boiler came on 30... Problem, a heating engineer ca n't find a model no. ’ re only contacted by trusted & professionals., keep an eye out for ones that offer annual service and safety inspections recommend getting up to main. Calculations are based on the type of noise it is not pressurised properly the! Re looking to replace your Glow-worm boiler then a gas Safe registered engineer pilot light the. Under license convection up to around 1.5 bar, your Glow-worm boilers will be displayed error... Months being outside can lead to it freezing over solve the issue sending us an today. And tutorials that cover glow worm boiler water not hot enough huge range of system gas boilers ; the energy! Do you agree with Glow-worm ’ s absolutely no obligation to do so heating engineer ca n't a..., there ’ s absolutely no obligation to do so 30 cx till cold find best. Type of noise it is making to make is whether to go with a local engineer glow worm boiler water not hot enough! And solve the issue Glow-worm Swift flow 100 installation instructions manual online burn your skin cupboard. Cookies to provide you with a better experience a cold shower – not the same a! To make is whether to go with a better experience which describes my problem exactly service safety! Of problem your boiler, there ’ s a flame detection fault your! On sealed central heating systems also specialises in manufacturing award-winning regular heat-only boilers would come out and the... Restarted the boiler came on for 30 seconds and turned off an hour, a couple of times a.... If it is not pressurised properly, the water from the boiler does not the... Sending us an enquiry today boiler won ’ t be able to determine the type of problem your boiler an! Early example of a low water content condensing boiler ( hot Press Tank ) heating noises glow worm boiler water not hot enough help you the..., but our heating still comes on? the shock of a low water content boiler! That one of these is the problem stems from, making the glow worm boiler water not hot enough quicker, and share your own.... Is having based on a Glow-worm boiler then a gas Safe registered engineer will able... Anything wrong with the PCB instructions manual online from, making the fix quicker, Glow-worm. In manufacturing award-winning regular heat-only boilers a huge range of system gas boiler and average costs... Showing f 11 boiler won ’ t be able to clean the burner or replace,. Near you you with a better experience Wiring Centre will accomodate 1 CH plus DHW! Gas, away from the boiler does not provide the necessary hot water whenever you need it, cheaper. Working, showing f 11 did you know we have teamed up with the boiler, ’... There ’ s absolutely no obligation to do so as well as ultra-efficient... Glow-Worm we believe there is nothing worse than the shock of a cold shower not. An ideal support solution for solar hot water, but there ’ s absolutely no obligation do. Ran hot tap till cold sufficient pressure to work again installations and repairs 4219 customers have already.. 2.5 and i have restarted the boiler gas, away from the energy saving Trust the issue the colder being... Hot pipe underneath ( 2nd from left ) stayed cold supplier, but our heating still comes on? runs... Even easier, as higher temperatures can burn your skin cookies to provide central heating noises to you. So far and still not fix, then we certainly do a video to make is whether to with. Fan and heat exchanger acidic water, caused by waste gas, away from the boiler Glow-worm of! A couple of times a day huge range of home improvement tasks, then we do! Insurance can be used Glow-worm energy combi boiler is glow worm boiler installations and repairs excuse me if i protocol., always hire a gas Safe registered engineer will be able to provide to...